Contact & Terms
Please contact us at email@example.com to create a wholesale account and discuss terms.
Please contact us at firstname.lastname@example.org for discounts on bulk orders of 10 books or more.
All orders will be shipped out within 3 to 5 business days. Awaiaulu currently ships with USPS; orders may experience unexpected delays in processing or shipping that are beyond our control. We appreciate your patience regarding any orders that may experience delays beyond our control.
All orders shipped within Hawai‘i and/or the United States are shipped using USPS.
Large orders may be shipped in multiple boxes; generally, more than 2 copies of Ke Kumu Aupuni: The Foundation of Hawaiian Nationhood will be split into multiple shipments.
Currently, we do not offer shipping outside of the United States in our shop, if you are interested in international shipping please contact us at email@example.com.
Refunds will only be processed within 24 hours of the placement of an order on our website. To request an order cancellation, send an email to firstname.lastname@example.org. Please allow 24 hours after sending an email for us to respond to your inquiry.
Returns are accepted within 14 days of receipt of the book(s). Customers are responsible for the cost of shipping returned items back to Awaiaulu. To request a refund for your return, first send an email to email@example.com with your name and invoice number. If we do not receive a request for refund at firstname.lastname@example.org, Awaiaulu will not automatically provide a refund. Unauthorized returns are not accepted.
Returns will not be accepted on products that have been removed from their original packaging or damaged. Refunds for returns will be credited to the credit card used for the purchase. Please allow 5 to 7 business days following the receipt of your returned items for the return to be processed and the refund to be initiated. Your bank or credit card may take several business days to refund your account. Awaiaulu will send a confirmation email once a refund has been initiated by our staff.
Returns should be addressed to:
2667 ‘Anu‘u Place
Honolulu, HI 96819
If you have any further questions, please contact us at email@example.com.